Last updated: June 10, 2026

This statement describes how Blanchet Trade Solutions SAS collects and processes your personal data through the CHILLROAD website (www.chillroad.com), in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Data controller
Blanchet Trade Solutions SAS
60 Rue François 1er, 75008 Paris, France
Paris Commercial Register No. 990 380 230
Email: contact@chillroad.com

2. Data we collect
Depending on your interaction with the site, we may collect:

  • Identity : first name, last name
  • Contact details : postal address, email, phone
  • Order data : products ordered, amount, history
  • Payment data : processed directly by our payment provider (we store no banking data)
  • Connection data : IP address, technical browsing data
  • Exchanges : messages sent via our contact and return forms

3. Purposes and legal bases

PurposeLegal basis
Order processing and trackingContract performance
Invoicing and accounting obligationsLegal obligation
Customer service, responding to requestsLegitimate interest / contract performance
Returns and warranty managementContract performance / legal obligation
Internal audience measurement (statistics)Legitimate interest
Sending transactional emails (confirmation, shipping)Contract performance

4. Recipients and sub-processors
Your data may be transmitted to our sub-processors, only to the extent necessary for their services:

  • o2switch (website hosting) – France
  • Brevo (Sendinblue) (transactional email sending) – France
  • WooPayments / Stripe (payment processing) – Automattic Inc. (United States) / Stripe Inc. (United States) — subject to appropriate safeguards.
  • Carriers (order delivery)

We never sell or rent your personal data to third parties for commercial purposes.

5. Transfers outside the European Union
Our main service providers (hosting, emails) are located within the European Union. Certain providers (e.g. WooPayments / Stripe, Brevo) may transfer data outside the EU, subject to appropriate safeguards in accordance with the GDPR.

6. Retention periods

  • Order and invoicing data : 10 years (statutory accounting obligation)
  • Customer account data : duration of the commercial relationship, then applicable legal archiving
  • Contact form data : 3 years from the last exchange
  • Payment data : not retained by CHILLROAD (managed by the payment provider)

7. Security
We implement appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS/SSL), secure hosting, restricted data access.

8. Your rights
Under the GDPR, you have the following rights:

  • right of access to your data
  • right to rectification
  • right to erasure (“right to be forgotten”)
  • right to restriction of processing
  • right to object
  • right to data portability

To exercise these rights, contact us at: contact@chillroad.com
Proof of identity may be requested.

9. Cookies
The use of cookies and trackers is detailed in our Cookie Policy.

10. Complaints
If you believe your rights are not being respected, you may lodge a complaint with the CNIL:
National Commission for Information Technology and Civil Liberties
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
www.cnil.fr

11. Contact
Blanchet Trade Solutions SAS
60 Rue François 1er, 75008 Paris, France
Email: contact@chillroad.com